Sandbox AI Studio — Support

Help & contact for the Sandbox AI Studio iOS app

Sandbox AI Studio is a photo studio built around AI-powered edits. Run edits from leading generative models, save your favorite looks as reusable presets, arrange your own home screen, and browse a community playground for ideas — all with no account required to start.

What Sandbox AI Studio does

1. AI photo edits

Pick a photo, choose an edit, and run it with a tap. Edits are powered by leading generative models to transform, enhance, and reimagine your images.

2. Reusable presets

Turn any edit into a saved preset so your signature styles are always one tap away, and pin the ones you use most to your home screen.

3. Community playground

Browse a shared playground of edits and ideas for inspiration, and publish your own creations for others to try.

4. Free to start

Everyone gets a few free AI edits with no sign-up. When you want more, subscribe to a plan for a monthly allowance of edits.

Get help

Email: support@vlodkodesign.com

You can also reach us right inside the app — tap the flag/message icon at the top of the screen to send feedback or report a problem, and your message comes straight to us.

We aim to respond within a few business days.

Common questions

Do I need an account?

No. The app works right away and keeps your credits and presets on your device — they even survive deleting and reinstalling the app. Signing in with Apple is optional; it simply backs up your credits and presets so they follow you across devices.

How do credits and plans work?

Everyone starts with 5 free AI edits. When you run out, you can subscribe to a plan — Play (50 edits/month), Media (200 edits/month), or Pro (500 edits/month) — billed monthly or yearly.

How do I restore a purchase?

Open the profile sheet (top-right) and tap Restore Purchases. Your active subscription and remaining credits will be restored on any device signed in to the same Apple ID.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple ID and renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel anytime in Settings → your name → Subscriptions on your iPhone.

How do I delete my account and data?

Open the profile sheet and choose Delete account. This permanently removes your account and associated data. Active subscriptions are managed separately in your App Store settings.

What about my photos and privacy?

The app only accesses the specific images you choose to edit, and we do not use your photos to train AI models. See our Privacy Policy for details.